QUALITY SERVICES
Webinars

Are you ready to embark on a journey towards elevating the quality standards of your organization?
If the answer is YES, then this is the right platform to help you and your team, understand the effective implementation of requirements.
MiChem Dynamics are thrilled to extend an invitation to our series of ISO 9001 webinars – an invaluable opportunity to gain insights, strategies, and practical knowledge that will propel your commitment to quality to new heights.
The best of all – this is FREE!
Sorry, no webinars available at this time
Please check back shortly to not miss out on any new webinar postings.
Upcoming Webinars
11 April 2025 @ 10:00 AM - 12:00 PM GMT+2
Presenter:
Amilia Franklin
The Quality Policy and Quality Objectives are essential components of any Quality Management System. While they must be documented, they represent more than just formal statements or targets—they embody the core of your system’s effectiveness.
In this webinar, we will delve into the requirements of ISO 9001:2015 clauses 5.2 and 6.2 and explore how to leverage them to enhance your Quality Management System.
NOTE: You will be given the opportunity to ask questions and clarify specific concerns with regards to topic presented.
- Follow this link to pre-register for the free webinar – 11 April 2025.
- After registering, you will receive a confirmation email containing information about joining the webinar.
13 June 2025 @ 10:00 AM - 12:00 PM GMT+2
Presenter:
Amilia Franklin
ISO 9001:2015 strongly emphasizes the adoption of a risk-based approach to quality management. This approach is designed to proactively address potential risks that could affect the quality of products or services, ensuring that preventive measures are seamlessly integrated into the Quality Management System (QMS).
NOTE: You will be given the opportunity to ask questions and clarify specific concerns with regards to topic presented.
- Follow this link to pre-register for the free webinar – 13 June 2025.
- After registering, you will receive a confirmation email containing information about joining the webinar.
8 August 2025 @ 10:00 AM - 12:00 PM GMT+2
Presenter:
Amilia Franklin
Continuous improvement is a core principle of ISO 9001, focused on enhancing the effectiveness and efficiency of organizational processes to achieve superior quality, customer satisfaction, and overall performance.
In this webinar, we will examine strategies for effectively driving continuous improvement within organizations using the ISO 9001 framework.
NOTE: You will be given the opportunity to ask questions and clarify specific concerns with regards to topic presented.
- Follow this link to pre-register for the free webinar – 8 August 2025.
- After registering, you will receive a confirmation email containing information about joining the webinar.
10 October 2025
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GMT+2
10 October 2025 @ 10:00 AM - 12:00 PM GMT+2
Presenter:
Amilia Franklin
In ISO 9001:2015, managing nonconformities and implementing corrective actions are essential for maintaining a robust Quality Management System (QMS). Effective handling of these processes helps organizations prevent issue recurrence, enhance processes, and ensure customer satisfaction. During this webinar, we will review the ISO 9001:2015 requirements and provide practical examples of how organizations can effectively implement a nonconformance and corrective action system
NOTE: You will be given the opportunity to ask questions and clarify specific concerns with regards to topic presented.
- Follow this link to pre-register for the free webinar – 10 October 2025.
- After registering, you will receive a confirmation email containing information about joining the webinar.
Previous Webinars
21 February 2025
The Seven Quality Management Principles
Login to the LCDMP website to view the webinar recording.
31 January 2025
The Story of MiChem Dynamics and VGL Dimensions – From Vision to Reality
Login to the LCDMP website to view the webinar recording.
30 August 2024
PART 4 – ISO 9001:2015 Clause 9 (Performance evaluation) and Clause 10 (Improvement) from an auditor’s perspective
Login to the LCDMP website to view the webinar recording.
10 May 2024
PART 3 – ISO 9001:2015 Clause 8 (Operation) from an auditor’s perspective
Login to the LCDMP website to view the webinar recording.
19 April 2024
PART 2 – ISO 9001:2015 Clause 6 (Planning) and Clause 7 (Support) from an auditor’s perspective
Login to the LCDMP website to view the webinar recording.
1 March 2024
PART 1 – ISO 9001:2015 Clause 4 (Context of the Organisation) and Clause 5 (Leadership) from an auditor’s perspective
Login to the LCDMP website to view the webinar recording.

Speaker
Amilia Franklin
Food Safety and Quality Consultant @ MiChem Dynamics
Amilia Franklin boasts a decade of extensive experience in testing laboratories, consulting, and training. Armed with a BSc in Microbiology from the University of Pretoria, she is a versatile professional with hands-on expertise in the pharmaceutical sector and meat industry, having served as a Technical Manager for over 5 years.
Her expertise extends to a broad spectrum of Food Safety and Quality Management Systems, covering documentation, implementation, and auditing. Beyond her proficiency, Amilia is driven by a passion for disseminating knowledge, regularly engaging in training activities to share her wealth of insights in the fields where her expertise flourishes.