Organizations are accountable for the quality of their products and services, whether these are designed internally or supported by external providers. This webinar explores the controls needed to transform ideas and requirements into suitable products and services while managing the risks associated with externally provided processes, products, and services.
Participants will work through the design and development journey, including planning, inputs, reviews, verification, validation, outputs, and changes. We will also examine how organizations can evaluate, select, monitor, and reevaluate external providers based on their ability to meet defined requirements. The session will clarify how the type and extent of control should reflect the potential impact of the externally provided output and the effectiveness of provider controls.
Participants will gain practical insight into communicating clear requirements, maintaining suitable evidence, and protecting conformity throughout design and supply activities.