Inspection information must remain accurate and secure, reports must communicate results clearly and concerns raised through appeals or complaints must be handled fairly.
Part 4 explores how to audit the controls protecting inspection data, information and final reporting. Participants will learn how to evaluate information systems, calculations, data transfers, access controls, report content, authorisation and the issue of amended reports or certificates.
The session will also examine the distinct processes for appeals and complaints, including receipt, validation, investigation, decision making, communication and record keeping. Practical audit trails will help participants determine whether these processes protect confidentiality, impartiality and the rights of clients and other interested parties.