Risk management is no longer something that should happen only when problems arise. ISO/IEC 17020:2026 requires inspection bodies to consider the risks and opportunities associated with their inspection activities and to take proportionate action.
This webinar explores how risk-based thinking can be integrated into everyday operations, decisions and management system processes. Participants will learn how to identify risks that could affect impartiality, competence, consistent operations and the validity of inspection results. We will also consider how opportunities can strengthen performance, improve services and support future growth. The session will provide practical guidance on planning actions, integrating them into the management system and evaluating whether those actions are effective.