Training can be completed. Competence can be assessed. Authorisation can be granted. But do people understand the responsibility that accompanies their work?
Drawing on clauses 5.5, 5.6, 5.7 and 6.2 of ISO/IEC 17025 and clauses 5.2, 5.4, 5.5 and 6.2 of ISO 15189, this webinar examines how laboratories define responsibilities, establish competence requirements, assess capability, authorise personnel and provide continuing development.
Through the LEAD Laboratory Leadership Model, we will connect personal accountability, coaching, technical competence and organisational support. Participants will explore how to develop people who think critically, exercise sound judgement and take ownership of quality. A focused LEAD Laboratory Pulse Assessment will help laboratories determine whether their current approach merely confirms competence or genuinely develops people who can lead quality.