Leadership is not only demonstrated in how a laboratory responds to a crisis. It is demonstrated in what the laboratory notices, discusses and prepares for before disruption occurs.
Drawing on clauses 6.1, 7.11 and 8.5 of ISO/IEC 17025 and clauses 5.6, 7.6.4, 7.8 and 8.5 of ISO 15189, this webinar explores the identification and management of risks, information system interruptions, continuity planning, emergency preparedness and the resources needed to maintain laboratory activities. Through the LEAD Laboratory Leadership Model, participants will connect personal awareness, collective vigilance, effective system controls and a culture of preparedness. The LEAD Laboratory Pulse Assessment will help participants determine whether risk management is embedded in everyday decision making or remains an isolated activity completed mainly for compliance.